UXIdeas blog

User Experience ideas and inspiration

The 6 laws of customer experience

with one comment

Bruce Temkin is a vice president and principal analyst at Forrester Research. He published this 10-page book(let) which can be downloaded (for free) on his blog:

Free Book: The 6 Laws Of Customer Experience

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Written by igordutra

July 22, 2008 at 3:08 pm

Posted in user experience

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One Response

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  1. Very good concept

    Ashish

    May 15, 2009 at 4:53 am


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