UXIdeas blog

User Experience ideas and inspiration

The 6 laws of customer experience

with one comment

Bruce Temkin is a vice president and principal analyst at Forrester Research. He published this 10-page book(let) which can be downloaded (for free) on his blog:

Free Book: The 6 Laws Of Customer Experience


Written by igordutra

July 22, 2008 at 3:08 pm

Posted in user experience

Tagged with

One Response

Subscribe to comments with RSS.

  1. Very good concept


    May 15, 2009 at 4:53 am

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

%d bloggers like this: